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June 2024 by GREEN - Tram Lyrattanak (Mr. Green)
One of the biggest liquor stores in Forest Lake. The isles are a little small, though. There are so many choices you can choose from here. I also found my rare favorite drinks here. The store staff is very friendly too.
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June 2024 by Jeff Harapat
This small liquor store is amazingly competitive with a huge box liquor store!!! Friendly people and in town.
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January 2024 by Gary Long
Staff is friendly and helpful.
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January 2024 by Shannon Carter
The store had an excellent selection of wines, beers and liquors very well organized. Picked up a few bottles last week for a wine tasting and dinner that we often host and decided we might want to move our business to their store.
When I called to obtain the on stock inventory for a single item I was told “no I can’t I’m busy” by the staff member working today.
We were looking to purchase a case and didn’t want to make the 40 minute drive if there was not enough in stock.
A more professional response would have been:
- I’m unable to look that up right now but I can reach back out - what number can I reach you at?
- you’re actually able to look up inventory levels online - do you have access to the internet?
- I am in the middle of checking out a customer - can I place you on a hold?
Any of these would have been acceptable. Customer service is important and for that reason I had to dock some stars. I don’t think I can transfer business to this location unfortunately. I do wish them luck in potentially having a better hiring or training process. That might be the only way to compete with the high standards that Total Wine has set.
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January 2024 by Gretchen Hoosline
They have moonshine pineapple.
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December 2023 by Todd Hollander
Biggest selection in the area, and helpful, friendly staff.
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November 2023 by Salty Kitten
Outstanding customer service from this business.
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August 2023 by Kyle Bayne
Everyone here is not only friendly but helpful. Always have suggestions about new stuff they've sampled and have a pretty decent selection of just about everything.
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July 2023 by tom dibley
Have what I like, cherry mcgullicuddys and watermelon red bull.
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July 2023 by Tchevy Olson
Best service ever
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July 2023 by Mark Thallhuber
Awesome staff very helpfull
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July 2023 by Michael Ziebell
Great selection.
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July 2023 by sam jezeski
There was a nice fella working on the evening of 7/5….I may have walked in at 8:56, not realizing that you closed at 9….but, that fella was SO nice and SO friendly and knew exactly where my beverage was and I was in and out in about 30 seconds! Thank you nice fella, I appreciate you! Not everyone is happy and friendly when people walk in minutes before close, so I truly appreciate that!
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June 2023 by Randolph Scott
Always have what I need at reasonable prices.
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April 2023 by Innie Minnie
They are super nice and helpful every time. They also can make ya laugh, which is great